Description

As of July 3, 2025, a regulation change for sender IDs delivering SMS to Ireland was implemented. This change means any unregistered sender IDs will be replaced with "Likely-SCAM". The “Likely-SCAM” will remain in effect until October 1, 2025. If no action is taken, starting October 3, 2025, all unregistered sender IDs will be rejected. To ensure delivery, please let us know which sender ID(s) you have registered with the Ireland authority. If you have not yet registered sender ID(s), please proceed as follows. 1) To avoid the “Likely-SCAM” sender ID, please review the link below to register your own Sender IDs and get any additional information needed. All Sender IDs must be registered directly with the ComReg Registry ("SIDO") by you. www.comreg.ie/senderid Please note that costs may be incurred for the registration. 2) Once you have registered your Sender ID, we need your authorization to use those Sender IDs for Retarus services by submitting a request to support@retarus.com. If their SIDOs have already registered in the Registry and authorized Sinch as their OPA, they must provide us with their SIDO SIDR (s) unique identifier (s) allocated by Comreg and the sender ID (s) their SIDOs have already registered; if their SIDOs register additional sender ID (s) in the future, they will need to submit a new request. ** SIDR unique identifier can be found under the SIDO Registry account when clicking on the account icon located in the top-right corner. Please make sure you begin the registration process right away with the ComReg since they must be allowed time to process as well for us with your unique identifier.

Components

SMS Services

Locations

DE 2, DE 1

Schedule

July 21, 2025 14:17 - October 1, 2025 14:17 UTC

Description

Retarus will be upgrading the infrastructure for the Incoming Email Security service. As previously communicated to you, we will begin gradually routing incoming email traffic to the new systems starting Thursday, August 7, 2025. If you have approved the new systems as requested, your services will remain fully available throughout this transition.

Components

E-Mail Security Inbound

Locations

DE 2, DE 1

Schedule

August 7, 2025 07:30 - August 29, 2025 16:00 UTC