Retarus

All Systems Operational

Updated a few seconds ago

Locations

Retarus Services

EAS Portal




Operational

EDI Services




Operational

Transactional Email




Operational

E-Mail Security Inbound




Operational

E-Mail Security Outbound




Operational

Fax Services Inbound




Operational

Fax Services Outbound




Operational

Intelligent Capture Services (ICS)




Operational

SMS Services




Operational

Voice Service




Operational

WebExpress




Operational

Retarus Support




Operational

Scheduled Maintenance

Schedule

May 8, 2024 11:00 - 12:00 UTC

Components

Fax Services Inbound, Fax Services Outbound

Locations

DE 2, DE 1, US 1, US 2, SG 1, CH 1, CH 2

Description

Retarus will upgrade a component responsible for handling inbound and outbound faxing. Additionally, we are updating the services responsible for sending emails to our customers. During this time window, no service disruption is expected. This update will introduce bug fixes and reliability upgrades.

Schedule

May 13, 2024 07:00 - 09:00 UTC

Components

Fax Services Inbound

Locations

DE 2, DE 1, US 1, US 2, SG 1, CH 1, CH 2

Description

Retarus will update internal queue settings for the service Fax2Mail to align them for all customers. We do not expect any impact for customers. However, in some rare cases, some customers could receive faxes from additional MTAs. After the change, Retarus will monitor the general mail delivery for all customers. 
Retarus EDI maintenancePlanned Maintenance

Schedule

May 13, 2024 09:00 - May 14, 2024 09:00 UTC

Components

EDI Services

Locations

DE 2

Description

Retarus will upgrade the EDI service. The maintenance will include minor bug fixes and updates to improve the scheduling. The EDI service will continue to be available during this change. 

Schedule

May 14, 2024 12:00 - 13:00 UTC

Components

E-Mail Security Inbound, E-Mail Security Outbound, Fax Services Inbound, Fax Services Outbound, SMS Services

Locations

DE 2, DE 1, US 1, US 2, SG 1, CH 1, CH 2

Description

Retarus will upgrade a component responsible for the sending of e-mails. All services will continue to be available during this change and no downtime is expected. This update brings internal optimizations and minor bug fixes. 

Schedule

May 21, 2024 11:00 - 12:00 UTC

Components

Fax Services Outbound

Locations

DE 2, DE 1, US 1, US 2, SG 1, CH 1, CH 2

Description

Retarus will adjust the general rate limiting configuration for our Faxolution for Applications REST/SOAP interfaces. The current limits will dynamically adjust while the upper boundaries are being dialed in. Based on past statistics, no customers should reach these limits. The HTTP response status code when the limit is reached is 429. The changes are implemented to improve the stability and security of our applications for our customers.

Schedule

May 28, 2024 10:00 - 10:30 UTC

Components

EDI Services, Intelligent Capture Services (ICS)

Locations

DE 2

Description

Retarus will upgrade the EDI gateway service to enhance overall stability and performance. All services will continue to be available during this change and no downtime is expected.

History

Description

Retarus will upgrade the Fax auto reply service. During this time, we will be upgrading the service and provide rendering improvements for faxes being sent from the service. During the maintenance, all services will continue to be available and no downtime is expected. 


Components

Fax Services Outbound


Locations

DE 2, DE 1, US 1, US 2, SG 1, CH 1, CH 2


Schedule

May 7, 2024 12:00 - May 7, 2024 13:00 UTC



May 7, 2024 13:00 UTC
[Update] Scheduled maintenance is complete.

May 7, 2024 12:00 UTC
[Update] Scheduled maintenance is starting.