Retarus

Planned Maintenance In Progress

Updated a few seconds ago

Locations

Retarus Services
Retarus maintenance to servers in DE2Planned Maintenance

Description

Retarus is upgrading and verifying servers in our DE2 data center. Over the next four weeks, we will gradually roll out updated architecture to enhance system reliability. This process will be closely monitored by multiple teams to ensure a seamless transition without service interruptions.

Components

EAS Portal, EDI Services, Transactional Email, E-Mail Security Inbound, E-Mail Security Outbound, Fax Services Inbound, Fax Services Outbound, Intelligent Capture Services (ICS), Intelligent Document Processing (IDP), SMS Services, Voice Service, WebExpress, Retarus Support

Locations

DE 2

Schedule

March 19, 2025 08:00 - April 17, 2025 18:00 UTC


March 19, 2025 08:00 UTC
[Update] Scheduled maintenance is starting.
Retarus EDI Systems maintenancePlanned Maintenance

Description

Over the next four weeks, we will gradually update our EDI server architecture to enhance system reliability. The update will be carried out in several phases in order to minimize the impact. Each phase will be monitored precisely. Downtime for each server is expected to be between 45 minutes and three hours.

Components

EDI Services, Intelligent Capture Services (ICS)

Locations

DE 2

Schedule

March 24, 2025 08:00 - April 16, 2025 16:00 UTC


March 24, 2025 08:00 UTC
[Update] Scheduled maintenance is starting.

EAS Portal




Planned Maintenance

EDI Services




Planned Maintenance

Transactional Email




Planned Maintenance

E-Mail Security Inbound




Planned Maintenance

E-Mail Security Outbound




Planned Maintenance

Fax Services Inbound




Planned Maintenance

Fax Services Outbound




Operational

Intelligent Capture Services (ICS)




Planned Maintenance

Intelligent Document Processing (IDP)




Planned Maintenance

SMS Services




Planned Maintenance

Voice Service




Planned Maintenance

WebExpress




Planned Maintenance

Retarus Support




Planned Maintenance

Certificate Changes




Operational

Scheduled Maintenance

Retarus EDI Systems maintenancePlanned Maintenance

Schedule

March 31, 2025 05:00 - April 16, 2025 16:00 UTC

Components

EDI Services, Intelligent Capture Services (ICS)

Locations

DE 2

Description

Over the next three weeks, we will gradually update our EDI server architecture to enhance system reliability. The update will be carried out in several phases in order to minimize the impact. Each phase will be monitored precisely. Downtime for each server is expected to be between 45 minutes and three hours.
Retarus myEAS Portal LIVE upgradePlanned Maintenance

Schedule

April 2, 2025 09:00 - 12:00 UTC

Components

EAS Portal

Locations

DE 2

Description

This maintenance aims to enhance our products by introducing new features and improvements to enrich the customer experience. During the deployment window, users should not experience any disruptions. All users should be able to use the myEAS Portal as usual with full functionality.
Retarus Fax outbound service migrationPlanned Maintenance

Schedule

April 2, 2025 09:00 - 10:00 UTC

Components

Fax Services Outbound

Locations

US 1

Description

Retarus is migrating a Fax outbound dependent service to improve stability and reliability. During the change window, customers may experience minor delays in fax processing.
Retarus SMS maintenancePlanned Maintenance

Schedule

April 2, 2025 11:00 - 16:00 UTC

Components

SMS Services

Locations

DE 2, DE 1

Description

Retarus will upgrade SMS processing components, and will update a processing component of a database. This change aims to increase performance and reliability of the SMS processing. The SMS services will continue to be fully available during this time window.

History

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