Retarus

Planned Maintenance In Progress

Updated a few seconds ago

Locations

Retarus Services

Description

Retarus will undergo a scheduled software maintenance to further improve high system stability. All Transactional Email Services will continue to be available. No service disruption is expected. However, as systems are updated in a round-robin manner, customers might experience occasional, minimal processing delays and there is a reduced redundancy for the timeframe of the maintenance window. Retarus Operations will follow strict predefined guidelines for this tested change.

Components

Transactional Email

Locations

DE 1

Schedule

October 18, 2021 05:00 - October 25, 2021 14:00 UTC



October 18, 2021 05:00 UTC
[Update] Scheduled maintenance is starting.

EAS Portal




Operational

EDI Services




Operational

Transactional Email




Planned Maintenance

E-Mail Security Inbound




Operational

E-Mail Security Outbound




Operational

Fax Services Inbound




Operational

Fax Services Outbound




Operational

LFiX




Operational

SMS Services




Operational

Voice Service




Operational

WebExpress




Operational

Scheduled Maintenance

Schedule

October 19, 2021 06:00 - 07:00 UTC

Components

SMS Services

Locations

DE 2, DE 1

Description

We will be updating an SMS component to improve the reliability of our Mail2SMS service. All SMS services will continue to be available during the change.

Schedule

October 19, 2021 14:00 - 17:00 UTC

Components

Transactional Email, Fax Services Inbound, Fax Services Outbound

Locations

SG 1

Description

Redundant Core Components of the network in SINEQ1 Datacenter will undergo a scheduled maintenance. It is expected that during failover scenarios there will be a short interruption of existing sessions.

Schedule

January 19, 2022 08:00 - 08:30 UTC

Components

Fax Services Outbound

Locations

DE 2, DE 1, US 1, US 2, SG 1, CH 1, AU 1, CH 2

Description

Dear customer, please note that for security and stability reasons, we will not support Faxolution for Windows (Desktop fax printer) older than version 3.8.7.0 after 01/19/2022 anymore. What do I have to to? Please check you clients version via the "info" section and use the "update" function of the application if a version < 3.8.7.0 is shown. What if I not update? After 01/19/2022 you will be not able to submit any new jobs to Retarus anymore, using a client version < 3.8.7.0 What if I encounter issues during the update? Some older client versions may show you an error during the update process. You can ignore this error as long as the new version shows after application restart. Some very old client versions may not be able of finding a new version to update. In this case you need to update manually. Please visit the EAS news entry for details.

History

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