Retarus will undergo a scheduled software maintenance to further improve high system stability. All Transactional Email Services will continue to be available. No service disruption is expected. However, as systems are updated in a round-robin manner, customers might experience occasional, minimal processing delays and there is a reduced redundancy for the timeframe of the maintenance window. Retarus Operations will follow strict predefined guidelines for this tested change.
October 18, 2021 05:00 - October 25, 2021 14:00 UTC
Redundant Core Components of the network in SINEQ1 Datacenter will undergo a scheduled maintenance. It is expected that during failover scenarios there will be a short interruption of existing sessions.
please note that for security and stability reasons, we will not support Faxolution for Windows (Desktop fax printer) older than version 126.96.36.199 after 01/19/2022 anymore.
What do I have to to?
Please check you clients version via the "info" section and use the "update" function of the application if a version < 188.8.131.52 is shown.
What if I not update?
After 01/19/2022 you will be not able to submit any new jobs to Retarus anymore, using a client version < 184.108.40.206
What if I encounter issues during the update?
Some older client versions may show you an error during the update process. You can ignore this error as long as the new version shows after application restart.
Some very old client versions may not be able of finding a new version to update. In this case you need to update manually. Please visit the EAS news entry for details.