Dear valued customer, <p>
In order to increase production capacity and performance for the ‘Faxolution for Business Applications” outbound service in the US datacenters, Retarus will be moving the service to a new backbone. <p>As these changes will be impactful for some of our customers, we’d like to provide you with advanced details of the changes and recommended actions to ensure business continuity: <p><p>What will change: <p>1. The API entry point, https://faxws.us.retarus.com, will terminate and process faxes at a different backbone. <p>1a. Customers using PUSH status reports only: You will have to allow the following IP range to connect from/to your network: 18.104.22.168/22 <p>1b. Customers using PULL status reports have the following options: Switch from PULL to PUSH notifications before the switch date OR Prior to the switch date, change to the entry point faxws.us2.retarus.com and pull missing status for the old entry point from faxws.us1.retarus.com <p><p>Please note: It is already possible to test the new backbone today. Use the following DNS name to submit jobs and pull/push status reports: faxws.us2.retarus.com <p>If you encounter any problems while testing with the new entry point, please do not hesitate to contact our support.