Retarus

All Systems Operational

Updated a few seconds ago

Locations

Retarus Services

EAS Portal




Operational

EDI Services




Operational

Transactional Email




Operational

E-Mail Security Inbound




Operational

E-Mail Security Outbound




Operational

Fax Services Inbound




Operational

Fax Services Outbound




Operational

Intelligent Capture Services (ICS)




Operational

SMS Services




Operational

Voice Service




Operational

WebExpress




Operational

Retarus Support




Operational

Scheduled Maintenance

Schedule

December 5, 2023 05:00 - 06:00 UTC

Components

EAS Portal, EDI Services, Transactional Email, E-Mail Security Inbound, E-Mail Security Outbound, Fax Services Inbound, Fax Services Outbound, Intelligent Capture Services (ICS), SMS Services, Voice Service, Retarus Support

Locations

DE 2, DE 1

Description

Retarus will upgrade a central backend service to further ensure high system stability. We have scheduled a maintenance period on Tuesday, December 5th 2023 from 05:00 am to 06:00 am UTC. Retarus Operations will follow strict predefined guidelines for this tested change. No impact is to be expected. However, if you experience any issues, please contact our support team immediately. 

Schedule

December 5, 2023 07:00 - 09:00 UTC

Components

Fax Services Inbound

Locations

US 1, US 2

Description

On December 5th 7:00 AM UTC, the Fax2FTP service will undergo scheduled maintenance in our datacenter Ashburn (US1) and Secaucus (US2). This maintenance only affects customers who pull faxes from our SFTP server (fax2ftp.us.retarus.com and fax2ftp.us2.retarus.com). This maintenance is essential to ensure our services remain available during disaster scenarios with minimal impact. Throughout this period, customers might experience a maximum of a two-hour window during which our SFTP is unavailable. All incoming calls received during the maintenance period will become accessible once the maintenance is concluded.

Schedule

December 5, 2023 08:00 - 10:00 UTC

Components

E-Mail Security Inbound, E-Mail Security Outbound

Locations

DE 2, DE 1

Description

Retarus is upgrading its Email Security Service to include minor stability and reliability improvements. No service interruption is expected and all Email Security services will remain available during this upgrade.

Schedule

December 7, 2023 12:00 - 13:00 UTC

Components

Fax Services Outbound

Locations

DE 2, DE 1, US 1, US 2, SG 1, CH 1, CH 2

Description

Retarus will upgrade a component responsible for the processing of outbound faxes. All services will continue to be available during this change and no downtime is expected. This update brings bug fixes and internal optimizations.

Schedule

December 11, 2023 12:00 - 13:00 UTC

Components

Fax Services Outbound

Locations

DE 2, DE 1, US 1, US 2, SG 1, CH 1, CH 2

Description

Retarus will upgrade a component responsible for the processing of outbound faxes. All services will continue to be available during this change and no downtime is expected. This update brings bug fixes and internal optimizations.

Schedule

December 12, 2023 12:00 - 13:00 UTC

Components

Fax Services Outbound

Locations

US 1

Description

Retarus will upgrade a component responsible for the processing of outbound faxes. All services will continue to be available during this change and no downtime is expected. This update brings internal improvements to our rendering infrastructure.  

Schedule

December 13, 2023 12:00 - 13:00 UTC

Components

Fax Services Outbound

Locations

DE 2, DE 1, US 1, US 2, SG 1, CH 1, CH 2

Description

Retarus will upgrade a component responsible for the processing of outbound faxes. All services will continue to be available during this change and no downtime is expected. This update brings updates to the service responsible for pushing webhook statuses to customers using Faxolution for Applications. 

History

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