Retarus

All Systems Operational

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Locations

Retarus Services

EAS Portal




Operational

EDI Services




Operational

Transactional Email




Operational

E-Mail Security Inbound




Operational

E-Mail Security Outbound




Operational

Fax Services Inbound




Operational

Fax Services Outbound




Operational

LFiX




Operational

SMS Services




Operational

Voice Service




Operational

WebExpress




Operational

Scheduled Maintenance

Transactional Email - Scheduled Network maintenance in FrankfurtPlanned Maintenance

Schedule

February 26, 2021 20:00 - February 28, 2021 23:59 UTC

Components

Transactional Email

Locations

DE 1

Description

The Retarus Datacenter in Frankfurt will undergo a scheduled network maintenance. We will execute a LIR reorganization task affecting part of the address range used for outgoing email traffic. No interruption of the service is expected during this maintenance. Retarus Operations will strictly follow predefined guidelines for this tested change and will update the status on the status website.
Maintenance in the Network Core in Data Centre CH1 ZurichPlanned Maintenance

Schedule

March 2, 2021 13:00 - 15:00 UTC

Components

Fax Services Inbound, Fax Services Outbound

Locations

CH 1

Description

On 2021-03-02 at 13:00 UTC, redundant network core components will undergo a scheduled maintenance in our data centre CH1 in Zurich. This maintenance is necessary to ensure a consistently high system stability. There is no interruption of services to be expected, as the components are redundant and are getting updated one after another. Retarus Operations will strictly follow predefined guidelines for this tested change and will update the status on the status website.
Maintenance in the Network Core in Data Centre DE1 FrankfurtPlanned Maintenance

Schedule

March 3, 2021 09:00 - 11:00 UTC

Components

EDI Services, Transactional Email, E-Mail Security Inbound, E-Mail Security Outbound, Fax Services Inbound, Fax Services Outbound, SMS Services

Locations

DE 1

Description

On 2021-03-03 at 09:00 am UTC, redundant network core components will undergo a scheduled maintenance in our data centre DE 1 in Frankfurt. This maintenance is necessary to ensure a consistently high system stability. There is no interruption of services to be expected, as the components are redundant and are getting updated one after another. Retarus Operations will strictly follow predefined guidelines for this tested change and will update the status on the status website.
Retarus software upgrade in the fax outbound environmentPlanned Maintenance

Schedule

March 3, 2021 11:00 - 13:00 UTC

Components

Fax Services Outbound

Locations

CH 1, DE 1, DE 2, SG 1, US 1, US 2

Description

On the 3rd of March from 11am UTC to 1pm UTC, Retarus will upgrade a fax outbound application, no service disruption is expected. This upgrade contains some reporting fixes in the Fax4Windows service, in future the recipient number will be available in report section.
Retarus software upgrade of Fax for Windows servicePlanned Maintenance

Schedule

March 4, 2021 12:00 - 13:00 UTC

Components

Fax Services Outbound

Locations

CH 1, DE 1, DE 2, SG 1, US 1, US 2

Description

On 4th of March from 12am UTC to 1pm UTC, Retarus will upgrade the Fax for Windows service. During this time window, no service disruption is expected. This upgrade contains improvements in monitoring, fax tracking and minor bug fixes.
URGENT ACTION REQURED - XMLFTPFAX (Faxolution for Business Applications FTP) server support ends April 6th 2021Planned Maintenance

Schedule

April 6, 2021 08:00 - 08:30 UTC

Components

Fax Services Outbound

Locations

DE 2

Description

Dear customers, to ensure continues security compliance for our services, we have to change the service infrastructure used to provide the service Faxolution for Business Applications (XML fax via FTP) in DE2 datacenter. We need to disable the current service entry point (DNS and IP) by April the 6th 2021. Due to this, your action is required! Please visit the news section (https://bit.ly/2NOs0ZU) in our EAS portal for all details. If you do not react, you may not be able to use the service after 06.04.2021.

History

Retarus software upgrade of a fax in-/outbound servicePlanned Maintenance

Description

On Thursday the 25th of February from 12 am to 2 pm UTC Retarus will upgrade a fax in-/outbound service. During this time window, no service disruption is expected. Part of this maintenance is a software upgrade to replace a library from the back-end part of the ocr service.


Components

Fax Services Inbound, Fax Services Outbound


Locations

CH 1, DE 1, DE 2, SG 1, US 1, US 2


Schedule

February 25, 2021 12:00 - February 25, 2021 14:00 UTC


February 25, 2021 14:00 UTC
[Update] Scheduled maintenance is complete.

February 25, 2021 12:00 UTC
[Update] Scheduled maintenance is starting.
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