Retarus

All Systems Operational

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Locations

Retarus Services

EAS Portal




Operational

EDI Services




Operational

Transactional Email




Operational

E-Mail Security Inbound




Operational

E-Mail Security Outbound




Operational

Fax Services Inbound




Operational

Fax Services Outbound




Operational

LFiX




Operational

SMS Services




Operational

Voice Service




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WebExpress




Operational

Scheduled Maintenance

Planned Maintenance of Retarus fax backendPlanned Maintenance

Schedule

February 26, 2020 8:00AM - 1:00PM UTC

Components

Fax Services Inbound, Fax Services Outbound

Locations

DE 1, DE 2

Description

The Retarus fax backend will undergo a planned scheduled maintenance in order to update it to the newest software version, which successfully passed QA. During this maintenance, we do not expect any customer impact. Retarus Operations will follow strict predefined guidelines for this change.
Planned Maintenance of Retarus fax backendPlanned Maintenance

Schedule

February 26, 2020 1:00PM - 2:00PM UTC

Components

Fax Services Inbound, Fax Services Outbound

Locations

US 1, US 2

Description

The Retarus fax backend will undergo a planned scheduled maintenance in order to update it to the newest software version, which successfully passed QA. During this maintenance, we do not expect any customer impact. Retarus Operations will follow strict predefined guidelines for this change.
Planned Maintenance of Retarus fax backendPlanned Maintenance

Schedule

February 27, 2020 8:00AM - 1:00PM UTC

Components

Fax Services Inbound, Fax Services Outbound

Locations

DE 1, DE 2

Description

The Retarus fax backend will undergo a planned scheduled maintenance. This maintenance is necessary to further improve high availability and stability for our customers. During this maintenance we do not expect any customer impact. Retarus Operations will follow strict predefined guidelines for this tested change, will update the status on the status website and send a notification after the maintenance is verified to be completed.
Planned Maintenance of Retarus fax backendPlanned Maintenance

Schedule

February 27, 2020 1:00PM - 2:00PM UTC

Components

Fax Services Inbound, Fax Services Outbound

Locations

US 1, US 2

Description

The Retarus fax backend will undergo a planned scheduled maintenance. This maintenance is necessary to further improve high availability and stability for our customers. During this maintenance we do not expect any customer impact. Retarus Operations will follow strict predefined guidelines for this tested change, will update the status on the status website and send a notification after the maintenance is verified to be completed.
Rescheduled [ACTION REQUIRED] Retarus ending support for TLSv1.0 and TLSv1.1 for Faxolution for ApplicationsPlanned Maintenance

Schedule

March 2, 2020 1:00PM - 2:00PM UTC

Components

Fax Services Outbound

Locations

US 1, US 2

Description

Starting February 1st 2020, Retarus will no longer support the deprecated and vulnerable protocols TLSv1.0 and TLSv1.1 with our Faxolution For Applications service SOAP and REST. Beginning that day, we will only be accepting requests compliant with TLSv1.2. To test your application, you may use endpoints provided below. These endpoints act the same as production URLs, but they only support TLS1.2. SOAP: https://faxws.us1.retarus.com/Faxolution/v1.0?wsdl https://faxws.us1.retarus.com/Faxolution201203?wsdl https://faxws.us1.retarus.com/Faxolution/v3.0?wsdl __ REST: https://faxws.us1.retarus.com/rest/v1/[customer number]/fax Please be sure to update your production systems before February 2020. If you have any questions or concerns, you may contact us at 844-RETARUS or send us an email to support@retarus.com

January 31, 2020 3:56PM UTC
[Update] Dear Customer, the below maintenance will be rescheduled to March 2, 2020 as a courtesy to our clients, to accommodate their need for further verification. Retarus will stop supporting deprecated TLS versions; specifically, TLSv1.0 and TLSv1.1. Only TLS 1.2 will be accepted. To test your application, you may use endpoints provided below. These endpoints act the same as production URLs, but they only support TLS1.2. SOAP: faxws.us1.retarus.com/Faxolution/v1.0?wsdl faxws.us1.retarus.com/Faxolution201203?wsdl faxws.us1.retarus.com/Faxolution/v3.0?wsdl __ REST: faxws.us1.retarus.com/rest/v1/[customer number]/fax

January 2, 2020 3:42PM UTC
[Update] Starting February 1st 2020, Retarus will no longer support the deprecated and vulnerable protocols TLSv1.0 and TLSv1.1 with our Faxolution For Applications service SOAP and REST. Beginning that day, we will only be accepting requests compliant with TLSv1.2. To test your application, you may use endpoints provided below. These endpoints act the same as production URLs, but they only support TLS1.2. SOAP: https://faxws.us1.retarus.com/Faxolution/v1.0?wsdl https://faxws.us1.retarus.com/Faxolution201203?wsdl https://faxws.us1.retarus.com/Faxolution/v3.0?wsdl __ REST: https://faxws.us1.retarus.com/rest/v1/[customer number]/fax Please be sure to update your production systems before February 2020. If you have any questions or concerns, you may contact us at 844-RETARUS or send us an email to support@retarus.com

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