Retarus

All Systems Operational

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Locations

Retarus Services

EAS Portal




Operational

EDI Services




Operational

Transactional Email




Operational

E-Mail Security Inbound




Operational

E-Mail Security Outbound




Operational

Fax Services Inbound




Operational

Fax Services Outbound




Operational

LFiX




Operational

SMS Services




Operational

Voice Service




Operational

WebExpress




Operational

Retarus Support




Operational

Scheduled Maintenance

Scheduled maintenance on redundant edge network equipment in DE1Planned Maintenance

Schedule

October 20, 2022 12:00 - 14:00 UTC

Components

EDI Services, Transactional Email, E-Mail Security Inbound, E-Mail Security Outbound, Fax Services Inbound, Fax Services Outbound, SMS Services

Locations

DE 1

Description

Retarus will perform a scheduled maintenance on redundant network equipment in our DE1 datacenter, to further improve infrastructure stability and reliability. No interruption of services is expected during this maintenance.
Scheduled maintenance on SMS servicePlanned Maintenance

Schedule

December 12, 2022 09:00 - 13:00 UTC

Components

SMS Services

Locations

DE 2

Description

Retarus will switch its SMS applications to new hosts. The switch will be seamless and the SMS service will not be interrupted
Retarus fax application software upgradePlanned Maintenance

Schedule

December 13, 2022 12:00 - 13:00 UTC

Components

Fax Services Inbound, Fax Services Outbound

Locations

DE 2, DE 1, US 1, US 2, SG 1, CH 1, CH 2

Description

Retarus will upgrade a fax application, no service disruption is expected. This upgrade contains extra tracking information for jobs as well as status mapping improvements and some new features and bug fixes.
Retarus update for SMS inbound and outbound servicesPlanned Maintenance

Schedule

December 14, 2022 09:00 - 13:00 UTC

Components

SMS Services

Locations

DE 2, DE 1

Description

Retarus will update SMS inbound and outbound applications. The updates contain operational improvements, and feature improvements. SMS inbound and outbound services won't be interrupted during the timeframe.

History

Retarus Transactional Email maintenancePlanned Maintenance

Description

Retarus Transactional Email will undergo a scheduled software maintenance in its data centers. During this maintenance, customers may experience some brief service interruptions where the HTTP and SMTP API might reject mails with a temporary error. Since those interruptions will only last for a few seconds each time, a re-submission of such jobs should process normally without issues.  Retarus Operations will follow strict predefined guidelines for this tested change and will update the status on the status website.


Components

Transactional Email


Locations

DE 1, US 1, US 2, SG 1, CH 1


Schedule

December 6, 2022 06:00 - December 6, 2022 10:00 UTC


December 6, 2022 10:00 UTC
[Update] Scheduled maintenance is complete.

December 6, 2022 06:00 UTC
[Update] Scheduled maintenance is starting.
Retarus software upgrade of Fax for Windows servicePlanned Maintenance

Description

Retarus will upgrade a fax outbound service. The software will introduce a minor bug fix as well as some feature improvements.


Components

Fax Services Outbound


Locations

DE 2, DE 1, US 1, US 2, SG 1, CH 1, CH 2


Schedule

December 5, 2022 11:00 - December 5, 2022 12:00 UTC


December 5, 2022 12:00 UTC
[Update] Scheduled maintenance is complete.

December 5, 2022 11:00 UTC
[Update] Scheduled maintenance is starting.
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