Retarus

All Systems Operational

Updated a few seconds ago

Locations

Retarus Services

EAS Portal




Operational

EDI Services




Operational

Transactional Email




Operational

E-Mail Security Inbound




Operational

E-Mail Security Outbound




Operational

Fax Services Inbound




Operational

Fax Services Outbound




Operational

Intelligent Capture Services (ICS)




Operational

Intelligent Document Processing (IDP)




Operational

SMS Services




Operational

Voice Service




Operational

WebExpress




Operational

Retarus Support




Operational

Certificate Changes




Operational

Scheduled Maintenance

Retarus software upgrade of Faxinpoll (Fax2WS-Pull) Planned Maintenance

Schedule

July 29, 2024 11:00 - 12:00 UTC

Components

Fax Services Inbound

Locations

DE 2, DE 1, US 1, US 2, SG 1, CH 1

Description

Retarus will upgrade the service Faxinpoll (also known as Fax2WS-Pull). During this maintenance, the service will be unavailable for up to 10 minutes. Your application may experience timeouts or receive a 503 HTTP status code during this period. This update introduces internal optimizations to the service.
Retarus software upgrade of the Mail2Fax Dirsync service Planned Maintenance

Schedule

July 30, 2024 12:00 - 13:00 UTC

Components

Fax Services Outbound

Locations

DE 2, DE 1, US 1, US 2, SG 1, CH 1

Description

Retarus will upgrade the Mail2Fax Dirsync service. During this time window, no service disruption is expected. Uploaded Mail2Fax users will now inherit the "active" attribute, instead of being explicitly set to "Yes". In addition, we are also addressing a minor bug in regard to sending mail confirmations which does not impact customers.
Retarus Webexpress maintenancePlanned Maintenance

Schedule

July 31, 2024 11:00 - 12:00 UTC

Components

WebExpress

Locations

DE 2

Description

Retarus will be deactivating weak SSL ciphers for the webpage https://webexpress.retarus.com. This change is part of our ongoing efforts to enhance security and protect our users. No service impact is expected during this maintenance.
Retarus software upgrade of Fax outbound servicesPlanned Maintenance

Schedule

July 31, 2024 11:00 - 12:00 UTC

Components

Fax Services Outbound

Locations

DE 2, DE 1, US 1, US 2, SG 1, CH 1

Description

Retarus will upgrade a component responsible for the processing of outbound faxes. During this time window, no service disruption is expected. This update introduces internal optimizations which will have no external impact for customers.
Retarus SMS maintenancePlanned Maintenance

Schedule

August 1, 2024 10:00 - 14:00 UTC

Components

SMS Services

Locations

DE 2, DE 1

Description

Retarus will upgrade several SMS backend components. This change aims to increase performance and reliability of the SMS processing. The SMS services will continue to be available during this time window.
Retarus software upgrade of Fax servicesPlanned Maintenance

Schedule

August 1, 2024 12:00 - 13:00 UTC

Components

Fax Services Inbound, Fax Services Outbound

Locations

DE 2, DE 1, US 1, US 2, SG 1, CH 1

Description

Retarus will upgrade the Fax servics. During this time window, no service disruption is expected. This maintenance is planned to upgrade software by migrating the service to a more scalable architecture.
Retarus software upgrade of Fax inbound servicePlanned Maintenance

Schedule

August 5, 2024 09:00 - 11:00 UTC

Components

Fax Services Inbound

Locations

DE 2, DE 1, US 1, US 2, SG 1, CH 1

Description

Retarus will upgrade a Fax inbound dependent software, related to OCR. No service disruption is expected. This upgrade contains reliability improvements.
Retarus SMS maintenancePlanned Maintenance

Schedule

August 5, 2024 10:00 - 14:00 UTC

Components

SMS Services

Locations

DE 2, DE 1

Description

Retarus will change the configuration of several SMS components, and change configurations that aim the performance increase of the service. The SMS services will continue to be available during this time window.
Retarus maintenance on redundant edge network equipment in SG1Planned Maintenance

Schedule

August 6, 2024 11:00 - 14:00 UTC

Components

Transactional Email, Fax Services Inbound, Fax Services Outbound, Retarus Support, Certificate Changes

Locations

SG 1

Description

Retarus will perform a scheduled maintenance on redundant network equipment in our SG1 data center, to further improve infrastructure stability and reliability. No interruption of services is expected during this maintenance.
Retarus maintenance on redundant edge network equipment in SG1Planned Maintenance

Schedule

August 8, 2024 11:00 - 14:00 UTC

Components

Transactional Email, Fax Services Inbound, Fax Services Outbound, Retarus Support, Certificate Changes

Locations

SG 1

Description

Retarus will perform a scheduled maintenance on redundant network equipment in our SG1 data center, to further improve infrastructure stability and reliability. No interruption of services is expected during this maintenance.

History

Core Network Upgrade - CH1Planned Maintenance

Description

Dear Customer, to improve the stability, performance, and reliability of our infrastructure, Retarus will be performing a scheduled maintenance of the network equipment in the CH1 data center. This maintenance is necessary to ensure that our network continues to meet the high demands of our customers. Customers who are processing in CH1 may experience short service disruptions of up to 5 minutes during the maintenance period. Retarus defined a new, future-oriented network technology for data processing within a data center. This rollout includes an upgrade of the port speeds and the transport method used. Retarus Operations will follow strictly predefined guidelines for this change. Our guidelines are designed to ensure that all changes are made in a safe and controlled manner, with minimal impact on our customers.


Components

Transactional Email, Fax Services Inbound, Fax Services Outbound, Retarus Support


Locations

CH 1


Schedule

July 22, 2024 10:00 - July 26, 2024 14:00 UTC


July 26, 2024 14:00 UTC
[Update] Scheduled maintenance is complete.

July 22, 2024 10:00 UTC
[Update] Scheduled maintenance is starting.
Legal Disclaimer // Privacy Policy // Imprint
© 1992 – 2024 Retarus. All rights reserved.