Retarus

All Systems Operational

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Locations

Retarus Services

EAS Portal




Operational

EDI Services




Operational

Transactional Email




Operational

E-Mail Security Inbound




Operational

E-Mail Security Outbound




Operational

Fax Services Inbound




Operational

Fax Services Outbound




Operational

Intelligent Capture Services (ICS)




Operational

Intelligent Document Processing (IDP)




Operational

SMS Services




Operational

Voice Service




Operational

WebExpress




Operational

Retarus Support




Operational

Certificate Changes




Operational

Scheduled Maintenance

Retarus Email Security maintenancePlanned Maintenance

Schedule

January 21, 2025 05:00 - 14:00 UTC

Components

E-Mail Security Outbound

Locations

DE 2, DE 1

Description

Retarus will migrate the Email Security service responsible for archiving of outbound emails. During this time window, no service disruption is expected.
Retarus eSign maintenancePlanned Maintenance

Schedule

January 21, 2025 07:00 - 13:00 UTC

Components

EDI Services

Locations

DE 2

Description

Retarus will conduct a migration of the eSign service onto new Infrastructure. During this timeframe eSign services are not available. Customers can still upload jobs but eSign processing will not be available.
Retarus Database maintenancePlanned Maintenance

Schedule

January 21, 2025 08:00 - 09:00 UTC

Components

EAS Portal

Locations

DE 2

Description

Retarus will perform maintenance on one of our databases. No service impact is expected, though there might be a slight delay in the availability of current report data in the EAS portal.
Retarus Email Security maintenancePlanned Maintenance

Schedule

January 23, 2025 05:00 - 14:00 UTC

Components

E-Mail Security Inbound

Locations

DE 2, DE 1

Description

Retarus will upgrade the Email Security service responsible for archiving of inbound emails. During this time window, no service disruption is expected. 
Retarus SMS maintenancePlanned Maintenance

Schedule

January 23, 2025 10:00 - 14:00 UTC

Components

SMS Services

Locations

DE 2, DE 1

Description

Retarus will upgrade SMS backend and processing components. This change aims to increase performance and reliability of the SMS processing. The SMS services will continue to be available during this time window.
Retarus fax outbound service migrationPlanned Maintenance

Schedule

January 29, 2025 09:00 - 10:00 UTC

Components

Fax Services Outbound

Locations

DE 1

Description

Retarus is migrating a Fax outbound dependent service to improve stability and reliability. During the change window, customers may experience minor delays in fax processing.

History

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