Retarus

All Systems Operational

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Locations

Retarus Services

EAS Portal




Operational

EDI Services




Operational

Transactional Email




Operational

E-Mail Security Inbound




Operational

E-Mail Security Outbound




Operational

Fax Services Inbound




Operational

Fax Services Outbound




Operational

LFiX




Operational

SMS Services




Operational

Voice Service




Operational

WebExpress




Operational

Scheduled Maintenance

Retarus Transactional Email MaintenancePlanned Maintenance

Schedule

May 24, 2022 06:00 - 11:00 UTC

Components

Transactional Email

Locations

DE 2, DE 1, US 1, US 2, SG 1, CH 2

Description

Retarus Transactional Email will undergo a scheduled software maintenance in all of its data centers. During this maintenance, customers may experience some brief service interruptions where the HTTP & SMTP API might reject requests with a temporary error. Since those interruptions will only last for a few seconds each time, a re-submission of such jobs should process normally without issues.  Retarus Operations will follow strict predefined guidelines for this tested change and will update the status on the status website.
Retarus Fax Application Software UpgradePlanned Maintenance

Schedule

May 24, 2022 11:00 - 13:00 UTC

Components

Fax Services Inbound, Fax Services Outbound

Locations

DE 2, DE 1, US 1, US 2, SG 1, CH 1, CH 2

Description

Retarus will upgrade a fax application. No service disruption is expected. This upgrade contains primarily some bug fixes to ensure more stability in the fax communication and also will introduce a new features.
Scheduled maintenance on core network equipment in Munich Data Centre DE2Planned Maintenance

Schedule

May 31, 2022 11:00 - 15:00 UTC

Components

EAS Portal, EDI Services, Transactional Email, E-Mail Security Inbound, E-Mail Security Outbound, Fax Services Inbound, Fax Services Outbound, LFiX, SMS Services, Voice Service, WebExpress

Locations

DE 2

Description

Retarus will perform a scheduled maintenance of the redundant network equipment in the data center in Retarus Munich to improve infrastructure stability and reliability. This maintenance is necessary to ensure a consistently high system stability. No interruption of services is expected during this maintenance.
Retarus  Fax Application Software UpgradePlanned Maintenance

Schedule

May 31, 2022 11:00 - 12:00 UTC

Components

Fax Services Inbound, Fax Services Outbound

Locations

DE 2, DE 1, US 1, US 2, SG 1, CH 1, CH 2

Description

Retarus will upgrade a fax application, no service disruption is expected. This upgrade contains  improvements anonymous calling and tracking of jobs.
Scheduled maintenance on core network equipment in Munich Data Centre DE2Planned Maintenance

Schedule

June 2, 2022 11:00 - 15:00 UTC

Components

EAS Portal, EDI Services, Transactional Email, E-Mail Security Inbound, E-Mail Security Outbound, Fax Services Inbound, Fax Services Outbound, LFiX, SMS Services, Voice Service, WebExpress

Locations

DE 2

Description

Retarus will perform a scheduled maintenance of the redundant network equipment in the data centre DE2 in Munich to improve infrastructure stability and reliability. This maintenance is necessary to ensure a consistently high system stability. No interruption of services is expected during this maintenance.

History

Retarus Transactional Email maintenancePlanned Maintenance

Description

Retarus Transactional Email will undergo a scheduled software maintenance in the Munich data center. During this maintenance, customers may experience some brief service interruptions where the API might reject requests with a temporary error. Since those interruptions will only last for a few seconds each time, a re-submission of such jobs should process normally without issues.  Retarus Operations will follow strict predefined guidelines for this tested change and will update the status on the status website.


Components

Transactional Email


Locations

DE 2


Schedule

May 19, 2022 06:00 - May 19, 2022 11:00 UTC


May 19, 2022 11:00 UTC
[Update] Scheduled maintenance is complete.

May 19, 2022 06:00 UTC
[Update] Scheduled maintenance is starting.
Retarus fax outbound service maintenancePlanned Maintenance

Description

Retarus will upgrade a fax outbound application. No service disruption is expected. This upgrade contains a bug fix regarding HTML rendering process.


Components

Fax Services Outbound


Locations

DE 2, DE 1, US 1, US 2, SG 1, CH 1, CH 2


Schedule

May 18, 2022 11:00 - May 18, 2022 12:00 UTC


May 18, 2022 12:00 UTC
[Update] Scheduled maintenance is complete.

May 18, 2022 11:00 UTC
[Update] Scheduled maintenance is starting.
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